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Company Quality Policy

We, at  KAMAL IMPORT EXPORTS INC. & LOTUS USA , are committed to manufacture & supply PVC pipes & fittings & rock drilling tools by adapting our skills, knowledge & by implementation of quality systems through involvement of all the employees.

We shall strive to achieve customer satisfaction through continual improvement in quality & timely delivery of our products.

This is treated as a strategic goal of an organization, that shall be achieved by determining the related affecting internal and external issues and their potential consequences as well as by fulfilling applicable statutory and regulatory requirements 

ISO 9001:2015 Certified

Lotus & the parent company Kamal Import Exports Inc. is a TUV Asutria ISO 9001:2015 certified. ISO 9001 defines the requirements for Quality Management System of an organization to Design, Manufacture and Deliver products and services to meet customer as well as applicable statutory & regulatory requirements. 

The  ISO 9001 is internationally well accepted. It is recognized in more than 160 countries and is the obvious choice for any organisation involved in international business or committed to quality. Quality Management systems optimize production/service processes, increase efficiency and reduce costs.